Terms of Use

Welcome to the wholeearthsweetener.com.au website (“Website”). These Terms of Use apply to the use of the Website. By accessing the Website you agree to be bound by and comply with these Terms of Use. The Website is owned and operated by Merisant Australia Pty Ltd, ABN 23 091 674 065 of PO Box 301, Crows Nest, NSW 1585 (“We”, “Our”, “Us”). If you do not agree to be bound by these Terms of Use, you may not use the Website and must exit the Website immediately.

Merisant reserves the right to amend these Terms of Use at any time and to change or terminate the Website at any time. Since you are bound by these Terms of Use, please check back and review this document from time to time. Your continued access to the Website and use of the Website after each amendment to the Terms of Use will constitute your acceptance of that amendment.

You are not granted any rights in or to the Website other than the limited right to use the Website according to these Terms of Use, and any other terms and conditions that We may adopt from time to time.

Your failure to comply with the Terms of Use may result in suspension or termination of your access to the Website, or any of its features, without notice to you. If you have any questions relating to these Terms of Use please notify Us by email to info@wholeearthsweetener.com.au.

These Terms of Use must be read in conjunction with Our Privacy Policy available www.wholeearthsweetener.com.au/Privacy/.

We recommend that this Website only be used by individuals who are 18 years of age and over.

User Sign-Up, User Information and User Content


You must provide complete and accurate information when signing up to our database. You may not use another person’s information when signing up to our database. You must immediately notify Us of any unauthorised use of your name or information has been used. We reserve the right to co-operate with any legal order, direction or request to disclose the identity or other information relating to anyone submitting User Content which violates any law.

The following information is required to sign up or submit content on the Website:

Registration method: Email          

Failure to include correct information outlined above and to update it as necessary will be seen as a breach of these Terms of Use.

You agree that by providing Us with your personal details, We are permitted to use your e-mail as part of our database Newsletter mail-out or to communicate any special offers with you. You reserve the right to opt-out or unsubscribe at any time.

Mobile and Other Devices

We currently provide access to the Website on your mobile device for free, but please be aware that your carrier's normal data access rates and fees will still apply.

Privacy and Closing of Accounts

Your privacy is important to Us.

We will send users emails periodically with Website updates and notifications, product news and/or special offers; therefore please ensure that your details are inputted correctly into your User Account. You have the option to select which Website notifications you receive in your User Account. (We will send you updates in relation to the above and notifications when someone replies to your comments, unless you indicate otherwise). Unsubscribing from email updates does not mean that you will be prevented from accessing or participating on the Website. Should We repeatedly receive bounce-back emails from the email address provided in your User Account when We send you a communication, your User Account may be cancelled without prior notification.

There will be two types of opt-outs:

Opt out of automated communication such as reply emails; and

Opt out of communication from Us entirely.

Please view Our Privacy Policy for full details on how the personal information you provide will be collected, retained, disclosed and used.

Third Party Links

In an attempt to provide increased value to you, We may provide links to other websites or resources. We have provided these resources as having some value and relevance but their development and maintenance are not under Our control. As such, We are not responsible for the content of such websites and resources, their expressed opinions, and other links provided by these resources.

Using The Website Outside Of Australia

We control and operate this site from Australia, and make no representation that this Website is appropriate or available for use in other jurisdictions. If you use this Website from other jurisdictions, you are responsible for compliance with the applicable laws in your jurisdiction. By downloading or using content or features of this Website, you assume responsibility for doing so under the law that applies in the jurisdiction(s) where you are located.

Liability Disclaimer

We will use Our best endeavours to ensure that the information and materials that We make available on the Website is correct and up-to-date. However, to the maximum extent permitted by law, We do not make any representation, warranty or endorsement of any kind, whether express or implied, in relation to the content, accuracy, currency, accessibility, reliability or any other aspect of:

1.     any material and/or information on the Website;

2.     the performance of the Website; or

To the maximum extent permitted by law, We will not be liable for any loss or damage whatsoever which is suffered, (including but not limited to direct, indirect, incidental, special, consequential or exemplary damages, loss of profits or revenue, business interruption, loss of data or failure to realise anticipated savings or benefits or business opportunities) as a result of:

1.     the use or reliance on any information on the Website;

2.     accessing and using the Website and/or participating in any on-line activities contained therein;

3.     any interruption, suspension or termination of the Website in whole or in part (including but not limited to User Content) for whatever reason;

4.     any decision to remove or edit User Content and/or terminate any User Account.

You hereby waive, release, forgive, discharge and relinquish any and all claims that you may have against Us, Our related bodies corporate, directors, employees, agents and representatives, in connection with, or arising out of, or incidental to, your access to or use of the Website, including but not limited to downloading any materials therein or submitting, posting, uploading or accessing any User Content.

We do not warrant that the Website, or the server on which the Website is hosted, is free of software viruses or defects. Accordingly, We are not liable for any loss suffered as a result of any such viruses or defects.

Our exclusion of liability applies to claims whether in contract, tort (including, without limitation, negligence) or equity and even if We have been notified of the possibility of such loss or damage.

You agree that Our liability to you at law will be reduced by the extent, if any, to which you contributed to the loss.

No Unlawful Or Prohibited Use

As a condition of your use of this Website, you warrant that you will not use this Website for any purpose that is unlawful or prohibited by these Terms of Use and any other notices made by Us.

Applicable Law

These Terms of Use are governed by the laws of New South Wales, Australia.


© 2015 Merisant Company 2 Sarl. All rights reserved. Whole Earth Sweetener Co® is a registered trademark of Merisant Company 2 Sarl.